Privacy policy
Last Updated: July 2026
At NovaLink Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us when you place an order, contact us, create an account or otherwise interact with our website.
- Name and contact information
- Billing and shipping information
- Email address and telephone number
- Order and transaction information
- Information provided when contacting customer support
How We Use Your Information
We use collected information where necessary to operate our business and provide our services.
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Communicate with you regarding your orders
- Improve our website and services
- Prevent fraud and protect website security
Sharing Your Information
We do not sell your personal information. We may share information only when necessary to provide our services or comply with legal obligations.
- Payment service providers
- Shipping and logistics providers
- Technology and website service providers
- Authorities where legally required
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, improve performance and understand how visitors use our website.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting and administrative requirements.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction or information about how your data is processed.
You may contact us if you wish to exercise an applicable privacy right.
Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services without appropriate supervision. We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.
Third-Party Services
Our website may use third-party services for payment processing, analytics, advertising, shipping, hosting or other business functions. These providers may process information according to their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when the updated policy is published on this page.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
NovaLink Ventures
Pastoorijstraat 5C
9170 Sint-Gillis-Waas
Belgium
Email: info@novalink-venture.com
Phone: +32 471 01 81 60
Website: novalink-venture.com
Thank You
Thank you for trusting NovaLink Shop.
We are committed to protecting your information and providing a safe, professional and transparent shopping experience.